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Who are we?

Batson Consulting Group Inc is a customer oriented technology support and consulting company that understands business. We know that you have a company to run and do not have the time to manage your technology as you would like. By recognizing the importance of technology to your success, we are best suited to help you make the best use of technology. We are offering a program to provide technical support to small companies. BCG has been in business for 10 years. We can assist you with making your technology work for you so you can focus on your business.

Is a remote management plan right for your company?

There are several advantages to remote systems management. It gives you the ability to keep your systems updated, antivirus and anti-spam software current with the best software for these purposes. You have access to remote support to solve many technical issues quickly at no extra cost. We can keep your systems updated and working effectively for you at much less than inhouse technical staff.

Benefits and Features

• Unlimited email support each month for all computer/software issues
• Weekly updates of all Microsoft operating systems
• Management of user accounts
• Daily updates of anti-spyware and ant-virus definitions
• Top notch anti-virus and anti-spyware software on all servers and workstations
• Remote trouble shooting and problem solving
• General advise and guidance for technology planning
• Monitoring of backups

Costs

The costs are based on the number of servers and PCs that you have. For a basic network with les than 10 workstations and a single server, the cost is $300.00 per month. If we determine that a problem cannot be solved remotely, we will provide for an on-site technician at a rate of 95.00 per hour. For companies with more than 10 PCs, the costs are 30.00 per PC. Each server is 125.00. Advanced servers are 200.00. These are monthly fees.